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HP Care Pack services offer upgraded service levels to extend and expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. And they offer you coverage options for all key IT areas.
All Support packs must be purchased within 180-days of Hardware purchase date with the agreement start date being the Hardware purchase date (and NOT Support pack purchase date). Support pack registration should be done within 10-days of its purchase and is a must before receiving any support from HP. HP Support pack are available from commercial computer resellers. Product numbers ending with A are physical HP Support pack. Product numbers ending with E are electronic HP Support pack available through select resellers. Product numbers ending with VV are HP Support pack available through Select Express. Post-warranty: Product numbers ending with PA are physical HP Support pack product numbers ending with PE are electronic HP Support packs available through select resellers.