HP Care Pack Pick-Up and Return 2 Year

Reference Number: UK727E

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Product Features

  • HP 2 Year Pick-Up and Return Hardware Support for Notebooks
  • Remote problem diagnosis and support - HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution
  • Repair center services - For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials
  • Pick-up by HP - An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility
  • Return shipment - An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment
  • Repair centre services - For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair centre provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials
  • Standard business hours coverage - Service is available 8:00 am - 5:00 pm Monday through Friday, excluding holidays
£34.80 ex. VAT
9876 In Stock
Product Description

HP Care Pack services offer upgraded service levels to extend and expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. And they offer you coverage options for all key IT areas.

All Support packs must be purchased within 180-days of Hardware purchase date with the agreement start date being the Hardware purchase date (and NOT Support pack purchase date). Support pack registration should be done within 10-days of its purchase and is a must before receiving any support from HP. HP Support pack are available from commercial computer resellers. Product numbers ending with A are physical HP Support pack. Product numbers ending with E are electronic HP Support pack available through select resellers. Product numbers ending with VV are HP Support pack available through Select Express. Post-warranty: Product numbers ending with PA are physical HP Support pack product numbers ending with PE are electronic HP Support packs available through select resellers.

Product Specification
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TechData Product Code 1590150
Compatibility old HP Remarketed s-series and t-series Notebooks
Product Code (OR) 319341
PartNo UK727E
Product Type Support Service
Physical
Form Factor Warranty
Support
Type Extended Warranty
Contract Period 2 Years
Services Provided Pick-Up and Return
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