At Epson, we pride ourselves on producing high-quality projectors and lamps that are safe, reliable and provide the best viewing experience. As such, we'd like to shed light on an issue that may affect users of projectors. There are non-genuine lamps available in the market and, while we welcome competition, it is essential that all parts of the projector come together to deliver the optimal performance and experience for you, the user. Epson has no control over non-genuine lamps, and since consumers have no guarantee of quality, testing or regulation, these products may not be reliable. Non-genuine lamps are often poor quality in terms of light output and lifetime and they also pose a real threat, with some non-genuine lamps overheating, smoke being emitted from the lamp and electric sparks from the lamp connector. We're working with law enforcement officials to help them seize counterfeit products, plus we're sharing our knowledge so that it's possible for you to avoid the pitfalls of non-genuine and counterfeit lamps.
When you buy an Epson projector, you're buying the very best in projection technology from the number one manufacturer in the world. We ensure that each and every part of every projector is developed to the same high standard, and that's why we've been number one for over a decade. Epson genuine lamps are a part of that technology. If you buy genuine, you're buying our promise that you're getting the best possible lamp for your Epson projector. With genuine lamps, you can enjoy superior picture quality, value for money and lamp life, protect your warranty, and safeguard yourself against potential risks. Non-genuine lamps can overheat and, in the worst cases, set fire to the projector. This makes the importance of investing in genuine products clear to see. Non-genuine and counterfeit lamps can create a whole catalogue of problems affecting your viewing experience, warranty and costs.