Netgear ProSupport Enhanced Service Agreement OnCall 24x7 Premium Technical Support + XPress Hardware Replacement Category 3 Products 1 Year Contract

24x7 Technical Support, allowing you access to our Global Support Centres (GSC) 24 hours a day, 7 days a week and 365 days a year
24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
Express hardware replacement for arrival within next business day (NBD). This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
Escalation management with Plan of Action (POA)
Express hardware replacement for arrival within next business day (NBD). 1 This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements


Form Factor	Security kit
General
Product Type	Warranty Hardware Replacement
N
Barcode	0000000000000
PartNo	PMB0313-10000S

Reference Number: PMB0313-10000S