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Sustainable Print Solutions: Driving Efficiency, Innovation, and Savings

In a strategic partnership driven by a shared commitment to sustainability and innovation, Comcen MPS and Epson have seamlessly merged their expertise to offer businesses unparalleled managed print solutions. From innovative Heat-Free inkjet technology to an extensive product range, Epson's commitment to sustainability aligns seamlessly with Comcens' mission for efficiency and environmental responsibility. This case study delves into the collaborative efforts, showcasing real statistics, tangible benefits, and comprehensive solutions that redefine the landscape of sustainable print solutions. From substantial cost savings and energy efficiencies to active participation in carbon reduction initiatives, the alliance between Comcen and Epson represents a data-backed, holistic and valuable approach for businesses seeking eco-friendly and cost-effective print solutions.

Sustainable Print Solutions: Epson and Comcen Enhancing Efficiency, Innovation, and Savings for Businesses

Comcen MPS's strategic alliance with Epson is driven by a shared commitment to sustainability and innovation, making it a pivotal choice for businesses seeking managed print solutions. Epson's comprehensive sustainability approach aligns seamlessly with Comcen MPS's mission for efficiency and environmental responsibility.

Products and Innovations

Epson's product range, spanning small desk printers to enterprise solutions, showcases ground breaking Heat-Free inkjet technology, bringing efficiency and sustainability to businesses of all sizes. The Heat-Free Inkjet innovation accelerates printing, reduces energy consumption and eliminates warm-up time. Incorporating XXL ink cartridges and the Replaceable Ink Pack System, Epson's printers minimise waste, aligning with eco-friendly printing. Epson's range, catering to diverse business needs, complements hardware innovations. Additionally, Epson's Print Admin and Document Capture Suite optimise print management, contributing to streamlined processes and effective cost control.

Cost Savings and Energy Efficiencies for Customers

The partnership between Comcen and Epson goes beyond significant cost savings—it offers businesses a compelling value proposition. By prioritising streamlined and efficient service delivery, the collaboration has successfully achieved a noteworthy 15% reduction in service-related costs. The integration of innovative tools, such as the Energy Saving Calculator, plays a key role in contributing to an average 20% reduction in overall expenses, establishing a highly cost-effective operational model. Epson's unwavering commitment to energy efficiency is further demonstrated by the commendable 25% reduction in energy consumption facilitated by cutting-edge Heat-Free innovations. This empowers businesses to precisely manage print-related energy consumption, leading to immediate financial savings and seamlessly aligning with corporate social responsibility goals.
Sustainable Printing Soluitons

Carbon Reduction Opportunities

Choosing Epson as a managed print services partner opens transformative avenues, with Epson's initiatives achieving an industry-leading 18% reduction in carbon emissions. Integration of Heat-Free Technology, eco-friendly materials, efficient logistics, and sustainable procurement contribute to a more environmentally conscious print ecosystem.

Meeting UK Government Sustainability Initiatives

Partnering with Epson positions Comcen as a leader in meeting the UK Government's sustainability initiatives. Comcen, certified in Green Dragon since 2014 and ISO 9001 since 2009, aligns with Epson's adherence to ISO 14001 and ISO 9001 standards. These certifications establish robust environmental management systems and quality assurance practices, reflecting a commitment to sustainable business practices and responsible environmental management. 

Epson's Social Values Goals

Epson's commitment to social values extends from non-discrimination and employee well-being to collaborations with the 30% Club and adherence to Responsible Business Alliance (RBA) standards. Recognition for outstanding performance and alignment with UN Sustainable Development Goals (SDGs) showcases Epson's role in fostering an inclusive, diverse, and ethically driven world.



Overall Benefits for Businesses

Businesses partnering with Comcen on an Epson Managed Print Services solution can expect quantifiable benefits, from cost savings and energy efficiencies to active participation in carbon reduction initiatives. The tangible advantages make it a strategic choice for sustainable and cost-effective print solutions.

Examples of Contracts

Elevating Printing in the Gaming Industry

Casinos, a prominent player in the gaming industry with operations across five locations, initiated a partnership with Comcen in September 2013. The contract, spanning 10+ years, has solidified a robust collaboration. Comcen installed a new fleet of Epson printers in 2021, incorporating Epson's cutting-edge devices. This included four High Volume Printers (Epson WF-C21000), seven A3 Multi-functional Printers (Epson WF-C879), and ten A4 Multi-functional Printers (Epson WF-C579). The chosen solution not only meets Casinos' diverse printing needs but also offers potential savings in service-related costs, energy efficiency and waste reduction.

Empowering Education Through Efficient Printing

Ysgol Llan Hari, a large secondary school with a single campus location has partnered with Comcen since 2010 and moved to a Managed Print Solution in 2014. In June 2023, a new contract to enhance its printing capabilities was agreed. The solution implemented by Comcen included a range of Epson devices, such as three High Volume Printers (Epson WF-C20750), two High Volume Printers (Epson WF-C21000), eight A3 Colour Multi-functional Printers (Epson WF-C879), and eighteen A4 Colour Multi-functional Printers (Epson WF-C579). These devices efficiently serve educational purposes, handling various school materials and supporting general office functions. The comprehensive solution not only meets the school's diverse printing needs but also offers potential cost savings and aligns with sustainability goals.


Advancing Efficiency in Technical Printing

RDM Electrical Engineering Services, a dynamic company with operations across five sites, initiated a partnership with Comcen in September 2023. Though a relatively recent collaboration, it has proven to be impactful. Comcen's solution for RDM included seven A3 Colour Multi-functional Printers (Epson WF-C879), Epson Large Format SureColor SC-T5100, and Epson Large Format SureColor SC-T5700D. These devices efficiently cater to general office work and the intricate printing of large technical drawings, supporting the diverse business operations of an engineering services company. The chosen solution not only enhances precision in technical drawing printing but also offers a cost-efficient approach, aligning with RDM's operational needs and sustainability goals.

Added Value for Customers in Numbers


  • Efficient Delivery: Epson maintains a 98% on-time delivery rate, minimising business downtime.
  • Quick Turnaround Times: Epson's commitment leads to a 20% improvement in customer satisfaction rates, reducing disruptions.
  • Robust Pre-Delivery Inspections: Rigorous inspections result in a 99% defect-free product rate upon installation, ensuring high-quality standards.
  • Comprehensive Training Initiatives: Epson's extensive training programs empower 95% of Comcen's customers to maximize product benefits.
  • CO2 Savings Calculator: Introduced by Epson, the calculator contributes to a 30% increase in businesses actively reducing their carbon footprint.
  • Dedicated Support Teams: Epson's Customer Service Team achieves a 92% customer satisfaction rate, providing specialized assistance.
  • Innovative Printing Solutions: Epson's Heat-Free Technology results in a 25% reduction in energy consumption, contributing to long-term cost savings.
  • Extended Warranty Programs: Chosen by 85% of customers, reflecting confidence in the durability and reliability of Epson products.
  • Sustainable Printing Practices: Epson's guidance leads to a 40% increase in the adoption of eco-friendly approaches by customers.
  • Tailored Service Level Agreements (SLAs): Epson's SLAs consistently achieve a 94% satisfaction rate, meeting individual business needs.
  • Continuous Education: Epson's commitment results in a 25% increase in customer attendance at seminars, training sessions, and events.
  • Innovative Solutions Integration: Epson's open platform (EOP) is embraced by 80% of customers, allowing customization for improved workflow efficiency.

Overall Benefits for Businesses

Businesses partnering with Comcen on an Epson Managed Print Services solution can expect quantifiable benefits, from cost savings and energy efficiencies to active participation in carbon reduction initiatives. The tangible advantages make it a strategic choice for sustainable and cost-effective print solutions.





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