Helping my customers and making sure that their needs are full filled is the best part. It’s important that I know I have found the best deals so that my customers come back to me.
I am honest with my customers; I see no point of being other than that. Being honest and going out of my way to find things, obscure things if requested, following through urgent requests to the end
and making sure that things have arrived in good time and to the correct place. That all goes towards building that relationship and trust.
Its just as important to ensure that I update my customer with any issues, possibly before they arise…
Relationships take time to develop - many of my customers I have worked with for more than 15 years. I think that says it all..