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Multi-million pound merger deal makes city IT company the complete package

Two of Swansea’s leading IT companies have joined forces in a multi-million-pound acquisition. The deal strengthens both organisations as their core products and services not only complement each other but will add exceptional value to new and existing customers.

COMCEN, the Fforestfach headquartered IT company that services blue-chip, public and third sector organisations across the UK has acquired Pisys.net, the award-winning city-centre based IT support business. The merger secures expertise in cyber security and ongoing IT support, along with IT and AV consultants who can offer top tier access to major manufacturers and pass on discounts to customers. 

We have seen an increase in demand for technology that enables business mobility and digital collaboration, along with increased needs for digital security and support, bringing these two vital areas of IT together completes the package of services we can offer customers to help build resilience and adapt, gain competitive advantage and grow.

“We are delighted to have signed the deal that welcomes Pisys.net on board as part of the COMCEN group,” said CEO Dave Matthews.

With a client base that includes some of the largest government departments, universities and multi-national corporates, COMCEN are major players in the UK IT market.

“We offer an extensive range of IT solutions to our clients,” said Mr Matthews, “and have always seen the opportunity for an enhanced IT support and security arm to our business and with Pisys.net we certainly have this aspect firmly covered.”

Pisys.net, the IT support company founded by Steve Bain and John Merrick in 2003, provides support, technical help and security to businesses of all sizes from their offices in Swansea, Cardiff and Aberdeen.

Pisys.net director Steve Bain commented, “For seventeen years we’ve been supporting companies across the UK with our IT help-desk services and have a team of over 20 staff who are quick to respond to the IT problems of clients.”

From resetting passwords and fixing WiFi issues, to dealing with business-critical emergencies such as server malfunctions and network hacks, the Pisys.net team deal with a high volume of calls each day and are seen as the “outsourced IT department” for many businesses.

In recent years however, the growth area has been in cybersecurity and, as smaller businesses become victims of cybercrime, preventative measures such as security audits, staff training and dark web monitoring have become integral, and will form a core part of the COMCEN offering going forward.

“Becoming part of the COMCEN group is the perfect progression for us,” said Steve Bain, “and having the opportunity to access to the products, resources and support of such a market-leading organisation, and one that is Swansea based, was too good to pass up.”

The acquisition will see Pisys.net relocating to the Fforestfach offices of COMCEN, securing existing jobs and potentially creating new opportunities as they continue to provide IT support and security services to their existing customers as well as servicing COMCEN’s portfolio of clients.”

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Comcen 

Services, Solutions, Smiles...

Comcen is much more than an IT reseller. We can provide you with the technological innovations and continued service support that will help your business grow.

We can offer you advice from IT consultants who want to find you the best deal. You will get a personalised service, which carefully selects products and services to help your business adapt and make your budget go further. 

Comcen can organise visits from product/technical specialists to discuss and demonstrate business and mobile AV technology, bringing digital collaboration, unified communications and cloud storage to your customers and employees. Don't forget the benefits of digital signage and impressive video walls for utilising all media to display your company messages. 

Our Managed Print Services can save your IT department time and money while also reducing waste. A new unified fleet will increase security and provide feedback on usage. You won't have to think about breakdowns and replenishing ink, toner or paper, that will be taken care of, freeing up your IT staff to focus on digital transformation.       

Our Tech-as-a-Service finance options offer you a subscription based model for renting hardware and software while paying monthly. With 35 years history - you can be confident that we know the IT sector :)


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Pisys

We make IT easy

We can provide you with affordable IT support and services on an individual, ad-hoc or retained basis.

Services include IT support, dark web monitoring, cybersecurity training, phone systems, network cabling, broadband & WiFi, hardware installation and upgrades, Microsoft Office 365, server backups and cloud storage, cyber security analysis and updates, and email management.  

You can benefit from transparent monthly billing and regular reviews to ensure that you are only paying for services you need.

We use our own engineers available within 2-4 hours and our help desk is open 7:30am - 6:00pm. We don't baffle you with jargon and 97% of problems are resolved remotely. 

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