COMCEN, the Fforestfach headquartered IT company that services blue-chip, public and third sector organisations across the UK has acquired Pisys.net, the award-winning city-centre based IT support business. The merger secures expertise in cyber security and ongoing IT support, along with IT and AV consultants who can offer top tier access to major manufacturers and pass on discounts to customers. 

We have seen an increase in demand for technology that enables business mobility and digital collaboration, along with increased needs for digital security and support, bringing these two vital areas of IT together completes the package of services we can offer customers to help build resilience and adapt, gain competitive advantage and grow.

“We are delighted to have signed the deal that welcomes Pisys.net on board as part of the COMCEN group,” said CEO Dave Matthews.

With a client base that includes some of the largest government departments, universities and multi-national corporates, COMCEN are major players in the UK IT market.

“We offer an extensive range of IT solutions to our clients,” said Mr Matthews, “and have always seen the opportunity for an enhanced IT support and security arm to our business and with Pisys.net we certainly have this aspect firmly covered.”

Pisys.net, the IT support company founded by Steve Bain and John Merrick in 2003, provides support, technical help and security to businesses of all sizes from their offices in Swansea, Cardiff and Aberdeen.

Pisys.net director Steve Bain commented, “For seventeen years we’ve been supporting companies across the UK with our IT help-desk services and have a team of over 20 staff who are quick to respond to the IT problems of clients.”

From resetting passwords and fixing WiFi issues, to dealing with business-critical emergencies such as server malfunctions and network hacks, the Pisys.net team deal with a high volume of calls each day and are seen as the “outsourced IT department” for many businesses.

In recent years however, the growth area has been in cybersecurity and, as smaller businesses become victims of cybercrime, preventative measures such as security audits, staff training and dark web monitoring have become integral, and will form a core part of the COMCEN offering going forward.

“Becoming part of the COMCEN group is the perfect progression for us,” said Steve Bain, “and having the opportunity to access to the products, resources and support of such a market-leading organisation, and one that is Swansea based, was too good to pass up.”

The acquisition will see Pisys.net relocating to the Fforestfach offices of COMCEN, securing existing jobs and potentially creating new opportunities as they continue to provide IT support and security services to their existing customers as well as servicing COMCEN’s portfolio of clients.”